clorox.com

scanned 9/10/2026, 9:33:06 PM · took 137s · HouseholdGemini · gemini-2.5-flash · HTTP · Target clorox.comA measurement at one moment, not a verdict · Methodology
75/ 100
CFair

While Clorox.com is accessible to AI agents, severe navigation and content gaps prevent them from successfully answering 9 out of 10 user queries.

The one fix worth most right nowGet the fix files →

Publish llms.txt+775 → 82

All of them together: 97 (A)

Projected from the audit record. After fixing, re-run the task or re-measure to confirm.

AI agents can access Clorox.com without being blocked, but they fail to complete 9 out of 10 standard tasks. While agents successfully navigate to signup, shipping, and location information natively, they struggle to find core business details. For critical intents like support, contact, and policies, agents cannot discover on-site information and fail to cite the brand's own URLs. The stock intent specifically triggers errors, resulting in a 0% reliability score and forcing agents to rely on external search engines. The absence of an /llms.txt file exacerbates these discovery issues, leaving agents to guess URLs or rely on third-party data to answer user queries.

What works

What to fix

 

For each item: its current state, why it matters, how to fix it and how to check. The same content comes as files you can hand straight to whoever does the work.

Putting the items together…

Fix files

Files generated from this audit. Paste them in, or hand them to a coding agent. Have someone review them before they go live.

Building the fix files…

Detailed results

The results behind the score, and the measurement record.

Discovery
8/20
Access
27/30
Navigation
30/30
Completion
10/20
HTTPREDIRECT

Evidence

  • homepage HTTP 200
  • redirect hops: 1
ROBOTSBOT

Evidence

  • no bot blocking observed
  • Cookie consent banner: OneTrust
  • First byte after 50ms
LLMS.TXTSITEMAPROBOTS

Evidence

  • /llms.txt — absent (HTTP 404)
  • /llms-full.txt — absent (HTTP 404)
  • /sitemap.xml — present
  • /sitemap-index.xml — absent (HTTP 404)
  • /sitemap_index.xml — absent (HTTP 404)
  • /robots.txt — present
HTMLSSR

Evidence

  • 58 links in the raw HTML
PRICINGPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 33%
  • 2xx rate 100%
  • done_big_detour
SHIPPINGPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided
STOCKFAILED

Evidence

  • outcome success · verdict failed
  • the final answer cited no URL from this site
  • site-guided navigation 0%
  • 2xx rate 0%
  • done_small_detour
SUPPORTFAILED

Evidence

  • outcome success · verdict failed
  • the final answer cited no URL from this site
  • site-guided navigation 50%
  • 2xx rate 100%
  • done_big_detour
CONTACTFAILED

Evidence

  • outcome success · verdict failed
  • the final answer cited no URL from this site
  • site-guided navigation 50%
  • 2xx rate 100%
  • done_big_detour
POLICYFAILED

Evidence

  • outcome success · verdict failed
  • the final answer cited no URL from this site
  • site-guided navigation 0%
  • 2xx rate 100%
  • done_big_detour
COMPAREFAILED

Evidence

  • outcome success · verdict failed
  • the final answer cited no URL from this site
  • site-guided navigation 50%
  • 2xx rate 100%
  • done_big_detour
LATESTFAILED

Evidence

  • outcome success · verdict failed
  • the final answer cited no URL from this site
  • site-guided navigation 0%
  • 2xx rate 100%
  • done_big_detour
LOCATIONSPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided
SIGNUPFULL

Evidence

  • outcome success · verdict full
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided

WebMCP — what the site declares about itself

Not checked

This audit ran with the WebMCP check switched off. That does not mean there are no tools — it means we did not look. Turn on "Check WebMCP" when re-auditing.

Act-stage check (nothing submitted)

Checks whether an agent could fill in the forms and press the buttons, up to the point of pressing. No form was submitted, nothing added to a cart, nothing paid. Report only; not scored.

The act stage was not checked in this audit.

Per-task results

TaskVerdictOwn-site shareRequest successFollowed guidanceCited own site
find pricingPartial33%100%33%Yes
shipping & returnsPartial100%100%100%Yes
is it availableFailed0%0%0%No
get supportFailed0%100%50%No
contact a humanFailed0%100%50%No
refund policyFailed0%100%0%No
compare two optionsFailed50%100%50%No
latest noticeFailed0%100%0%No
find a branchPartial100%100%100%Yes
create an accountFull100%100%100%Yes

About this report

Measured
9/10/2026, 9:33:06 PM GMT+9
Engine
Gemini · gemini-2.5-flash · HTTP

This is what AI agents could do on the site at the time above, measured by actually using it. It is not a verdict on the site or the company, and the result can change when the site does.

Methodology →About AOO-Bot and opting out →

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Diagnosingclorox.com

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