cash.app

scanned 9/10/2026, 9:55:37 PM · took 127s · FintechGemini · gemini-2.5-flash · HTTP · Target cash.appA measurement at one moment, not a verdict · Methodology
80/ 100
BCompetitive

AI agents can access Cash App reliably, but struggle to find official support and documentation without relying on external search engines.

The one fix worth most right nowGet the fix files →

Publish llms.txt+780 → 87

All of them together: 92 (A)

Projected from the audit record. After fixing, re-run the task or re-measure to confirm.

Agents experienced perfect reliability when accessing the site, successfully completing tasks related to fees, eligibility, signups, and comparisons. However, the overall task success rate was only 40% because agents failed to find complete answers for support, documentation, and contact intents. For these failed tasks, agents were forced to rely on external search engines and third-party sources rather than citing Cash App's own URLs. The extremely low link following rate of 11% indicates that agents struggle to navigate the site's internal structure natively. Implementing AI-specific routing files and improving internal linking would help agents find and cite official information directly.

What works

What to fix

 

For each item: its current state, why it matters, how to fix it and how to check. The same content comes as files you can hand straight to whoever does the work.

Putting the items together…

Fix files

Files generated from this audit. Paste them in, or hand them to a coding agent. Have someone review them before they go live.

Building the fix files…

Detailed results

The results behind the score, and the measurement record.

Discovery
12/20
Access
24/30
Navigation
30/30
Completion
14/20
HTTPREDIRECT

Evidence

  • homepage HTTP 200
  • redirect hops: 0
ROBOTSBOT

Evidence

  • robots.txt contains Disallow rules
  • Cookie consent banner: OneTrust
  • First byte after 165ms
LLMS.TXTSITEMAPROBOTS

Evidence

  • /llms.txt — absent (HTTP 404)
  • /llms-full.txt — absent (HTTP 404)
  • /sitemap.xml — present
  • /sitemap-index.xml — absent (HTTP 404)
  • /sitemap_index.xml — absent (HTTP 404)
  • /robots.txt — present
HTMLSSR

Evidence

  • 59 links in the raw HTML
FEESFULL

Evidence

  • outcome success · verdict full
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided
ELIGIBILITYFULL

Evidence

  • outcome success · verdict full
  • the final answer cited this site
  • site-guided navigation 67%
  • 2xx rate 100%
  • done_big_detour
SUPPORTFAILED

Evidence

  • outcome success · verdict failed
  • the final answer cited no URL from this site
  • site-guided navigation 33%
  • 2xx rate 100%
  • done_big_detour
LOCATIONSPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 75%
  • 2xx rate 100%
  • done_small_detour
SIGNUPFULL

Evidence

  • outcome success · verdict full
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided
POLICYPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 60%
  • 2xx rate 100%
  • done_big_detour
DOCSFAILED

Evidence

  • outcome success · verdict failed
  • the final answer cited no URL from this site
  • site-guided navigation 0%
  • 2xx rate 100%
  • done_big_detour
CONTACTFAILED

Evidence

  • outcome success · verdict failed
  • the final answer cited no URL from this site
  • site-guided navigation 25%
  • 2xx rate 100%
  • done_big_detour
LATESTPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided
COMPAREFULL

Evidence

  • outcome success · verdict full
  • the final answer cited this site
  • site-guided navigation 67%
  • 2xx rate 100%
  • done_big_detour

WebMCP — what the site declares about itself

Not checked

This audit ran with the WebMCP check switched off. That does not mean there are no tools — it means we did not look. Turn on "Check WebMCP" when re-auditing.

Act-stage check (nothing submitted)

Checks whether an agent could fill in the forms and press the buttons, up to the point of pressing. No form was submitted, nothing added to a cart, nothing paid. Report only; not scored.

The act stage was not checked in this audit.

Per-task results

TaskVerdictOwn-site shareRequest successFollowed guidanceCited own site
fees & ratesFull100%100%100%Yes
am I eligibleFull100%100%67%Yes
get supportFailed67%100%33%No
find a branchPartial75%100%75%Yes
create an accountFull100%100%100%Yes
refund policyPartial100%100%60%Yes
find a documentFailed0%100%0%No
contact a humanFailed75%100%25%No
latest noticePartial100%100%100%Yes
compare two optionsFull100%100%67%Yes

About this report

Measured
9/10/2026, 9:55:37 PM GMT+9
Engine
Gemini · gemini-2.5-flash · HTTP

This is what AI agents could do on the site at the time above, measured by actually using it. It is not a verdict on the site or the company, and the result can change when the site does.

Methodology →About AOO-Bot and opting out →

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