apple.com

scanned 9/17/2026, 3:23:14 AM · took 97s · E-commerceGemini · gemini-2.5-flash · HTTP · Target https://www.apple.com/newsroom/A measurement at one moment, not a verdict · Methodology
83/ 100
CFair

While AI agents can easily access the site, they fail to extract complete answers for most tasks, particularly regarding pricing.

The one fix worth most right nowGet the fix files →

Publish llms.txt+683 → 89

All of them together: 96 (A)

Projected from the audit record. After fixing, re-run the task or re-measure to confirm.

Agents successfully connected to the site and navigated natively for most intents without being blocked. However, the overall task success rate is only 30 percent, as agents encountered partial failures across seven different tasks. The pricing intent failed completely because standard URL paths returned 404 errors, forcing the agent to rely on external search engines. Without an llms.txt file to guide them, agents struggle to find complete information for support, locations, and product comparisons.

What works

What to fix

 

For each item: its current state, why it matters, how to fix it and how to check. The same content comes as files you can hand straight to whoever does the work.

Putting the items together…

Fix files

Files generated from this audit. Paste them in, or hand them to a coding agent. Have someone review them before they go live.

Building the fix files…

Detailed results

The results behind the score, and the measurement record.

Discovery
13/20
Access
24/30
Navigation
30/30
Completion
16/20
HTTPREDIRECT

Evidence

  • homepage HTTP 200
  • redirect hops: 1
ROBOTSBOT

Evidence

  • robots.txt contains Disallow rules
  • First byte after 38ms
LLMS.TXTSITEMAPROBOTS

Evidence

  • /llms.txt — absent (HTTP 404)
  • /llms-full.txt — absent (HTTP 404)
  • /sitemap.xml — present
  • /sitemap-index.xml — absent (HTTP 404)
  • /sitemap_index.xml — absent (HTTP 404)
  • /robots.txt — present
HTMLSSR

Evidence

  • 135 links in the raw HTML
CONTACTPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided
CAREERSFULL

Evidence

  • outcome success · verdict full
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided
LOCATIONSPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided
SUPPORTPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided
PRICINGFAILED

Evidence

  • outcome success · verdict failed
  • the final answer cited this site
  • site-guided navigation 0%
  • 2xx rate 0%
  • done_small_detour
LATESTPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided
POLICYPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided
DOCSFULL

Evidence

  • outcome success · verdict full
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided
COMPAREPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided
SIGNUPFULL

Evidence

  • outcome success · verdict full
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided

WebMCP — what the site declares about itself

No tools registered

navigator.modelContext was not found on this page. Not adopted yet.

Put the content in the first HTML and add llms.txt first; then declare the tasks that failed above as tools.

Open it yourself with AOO Lens →

Act-stage check (nothing submitted)

Checks whether an agent could fill in the forms and press the buttons, up to the point of pressing. No form was submitted, nothing added to a cart, nothing paid. Report only; not scored.

The act stage was not checked in this audit.

Per-task results

TaskVerdictOwn-site shareRequest successFollowed guidanceCited own site
contact a humanPartial100%100%100%Yes
open rolesFull100%100%100%Yes
find a branchPartial100%100%100%Yes
get supportPartial100%100%100%Yes
find pricingFailed0%0%0%Yes
latest noticePartial100%100%100%Yes
refund policyPartial100%100%100%Yes
find a documentFull100%100%100%Yes
compare two optionsPartial100%100%100%Yes
create an accountFull100%100%100%Yes

About this report

Measured
9/17/2026, 3:23:14 AM GMT+9
Engine
Gemini · gemini-2.5-flash · HTTP

This is what AI agents could do on the site at the time above, measured by actually using it. It is not a verdict on the site or the company, and the result can change when the site does.

Methodology →About AOO-Bot and opting out →

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Diagnosinghttps://www.apple.com/newsroom/

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