ulta.com
Gemini · gemini-2.5-flash · HTTP · Target ulta.comA measurement at one moment, not a verdict · MethodologyAI agents can access the site but fail to retrieve critical e-commerce data like pricing and stock without relying on external search.
Publish llms.txt+775 → 82
All of them together: 94 (A)
Projected from the audit record. After fixing, re-run the task or re-measure to confirm.
Agents successfully accessed the homepage and navigated natively to find shipping, support, and policy information. However, the overall task success rate is only 30% because agents completely failed to resolve pricing and stock inquiries, failing to cite Ulta's own URLs for these tasks. The absence of machine-readable guides like `/llms.txt` and `/sitemap.xml` forces agents to guess URLs or use external search engines, leading to errors and heavy search reliance for finding contacts, new arrivals, and sign-up pages. While the site is bot-friendly, its internal linking and data exposure for core product details are not optimized for AI extraction.
What works
- The homepage is fully accessible to AI agents with no bot blocking detected.
- Agents successfully found and cited the site's own URLs for shipping, support, policy, and location information using native navigation.
- High overall own-source citation rate (80%) across the tasks that did not fail completely.
What to fix
For each item: its current state, why it matters, how to fix it and how to check. The same content comes as files you can hand straight to whoever does the work.
Putting the items together…
Fix files
Files generated from this audit. Paste them in, or hand them to a coding agent. Have someone review them before they go live.
Building the fix files…
Detailed results
The results behind the score, and the measurement record.
Evidence
- homepage HTTP 200
- redirect hops: 1
Evidence
- robots.txt contains Disallow rules
- First byte after 84ms
Evidence
- /llms.txt — absent (HTTP 0)
- /llms-full.txt — absent (HTTP 0)
- /sitemap.xml — absent (HTTP 0)
- /sitemap-index.xml — absent (HTTP 0)
- /sitemap_index.xml — absent (HTTP 0)
- /robots.txt — present
Evidence
- 627 links in the raw HTML
Evidence
- outcome success · verdict failed
- the final answer cited no URL from this site
- site-guided navigation 0%
- 2xx rate 0%
- done_small_detour
Evidence
- outcome success · verdict full
- the final answer cited this site
- site-guided navigation 100%
- 2xx rate 100%
- done_unaided
Evidence
- outcome success · verdict failed
- the final answer cited no URL from this site
- site-guided navigation 0%
- 2xx rate 0%
- done_small_detour
Evidence
- outcome success · verdict partial
- the final answer cited this site
- site-guided navigation 100%
- 2xx rate 100%
- done_unaided
Evidence
- outcome success · verdict full
- the final answer cited this site
- site-guided navigation 0%
- 2xx rate 100%
- done_big_detour
Evidence
- outcome success · verdict partial
- the final answer cited this site
- site-guided navigation 100%
- 2xx rate 100%
- done_unaided
Evidence
- outcome success · verdict partial
- the final answer cited this site
- site-guided navigation 50%
- 2xx rate 100%
- done_big_detour
Evidence
- outcome success · verdict partial
- the final answer cited this site
- site-guided navigation 0%
- 2xx rate 100%
- done_big_detour
Evidence
- outcome success · verdict partial
- the final answer cited this site
- site-guided navigation 100%
- 2xx rate 100%
- done_unaided
Evidence
- outcome success · verdict full
- the final answer cited this site
- site-guided navigation 0%
- 2xx rate 67%
- done_big_detour
WebMCP — what the site declares about itself
This audit ran with the WebMCP check switched off. That does not mean there are no tools — it means we did not look. Turn on "Check WebMCP" when re-auditing.
Act-stage check (nothing submitted)
Checks whether an agent could fill in the forms and press the buttons, up to the point of pressing. No form was submitted, nothing added to a cart, nothing paid. Report only; not scored.
Per-task results
| Task | Verdict | Own-site share | Request success | Followed guidance | Cited own site | |
|---|---|---|---|---|---|---|
| find pricing | Failed | 0% | 0% | 0% | No | |
| shipping & returns | Full | 100% | 100% | 100% | Yes | |
| is it available | Failed | 0% | 0% | 0% | No | |
| get support | Partial | 100% | 100% | 100% | Yes | |
| contact a human | Full | 100% | 100% | 0% | Yes | |
| refund policy | Partial | 100% | 100% | 100% | Yes | |
| compare two options | Partial | 100% | 100% | 50% | Yes | |
| latest notice | Partial | 100% | 100% | 0% | Yes | |
| find a branch | Partial | 100% | 100% | 100% | Yes | |
| create an account | Full | 100% | 67% | 0% | Yes |
About this report
- Measured
- 9/10/2026, 9:15:09 PM GMT+9
- Engine
- Gemini · gemini-2.5-flash · HTTP
This is what AI agents could do on the site at the time above, measured by actually using it. It is not a verdict on the site or the company, and the result can change when the site does.