anz.com.au
Gemini · gemini-2.5-flash · HTTP · Target anz.com.auA measurement at one moment, not a verdict · MethodologyAI agents can access the site and cite its sources, but struggle to find complete answers for the majority of tasks.
Publish llms.txt+788 → 95
All of them together: 99 (A)
Projected from the audit record. After fixing, re-run the task or re-measure to confirm.
AI agents successfully accessed anz.com.au without encountering bot blocks, achieving a 100% own-source citation rate across all tasks. However, the overall task success rate was only 40%, as agents could only partially complete six out of ten tasks. Critical information regarding support, locations, policies, and product comparisons was either missing or unreachable via standard navigation paths. Furthermore, agents had to rely on external search engines to bridge navigation gaps for eligibility and latest news queries. The absence of an `/llms.txt` file forces agents to guess URLs, which contributed to reliability errors during the signup task.
What works
- The site does not block AI agents, returning a 200 HTTP status on the homepage.
- Agents achieved a 100% own-source rate, consistently citing the bank's actual URLs rather than third-party sites.
- Standard discovery files like robots.txt and sitemap.xml are present and accessible.
What to fix
For each item: its current state, why it matters, how to fix it and how to check. The same content comes as files you can hand straight to whoever does the work.
Putting the items together…
Fix files
Files generated from this audit. Paste them in, or hand them to a coding agent. Have someone review them before they go live.
Building the fix files…
Detailed results
The results behind the score, and the measurement record.
Evidence
- homepage HTTP 200
- redirect hops: 2
Evidence
- no bot blocking observed
- CAPTCHA script present, not blocking: Imperva
- First byte after 57ms
Evidence
- /llms.txt — absent (HTTP 404)
- /llms-full.txt — absent (HTTP 404)
- /sitemap.xml — present
- /sitemap-index.xml — absent (HTTP 404)
- /sitemap_index.xml — absent (HTTP 404)
- /robots.txt — present
Evidence
- 249 links in the raw HTML
Evidence
- outcome success · verdict full
- the final answer cited this site
- site-guided navigation 50%
- 2xx rate 100%
- done_big_detour
Evidence
- outcome success · verdict full
- the final answer cited this site
- site-guided navigation 0%
- 2xx rate 100%
- done_big_detour
Evidence
- outcome success · verdict partial
- the final answer cited this site
- site-guided navigation 100%
- 2xx rate 100%
- done_unaided
Evidence
- outcome success · verdict partial
- the final answer cited this site
- site-guided navigation 100%
- 2xx rate 100%
- done_unaided
Evidence
- outcome success · verdict full
- the final answer cited this site
- site-guided navigation 67%
- 2xx rate 67%
- done_unaided
Evidence
- outcome success · verdict partial
- the final answer cited this site
- site-guided navigation 100%
- 2xx rate 100%
- done_unaided
Evidence
- outcome success · verdict partial
- the final answer cited this site
- site-guided navigation 100%
- 2xx rate 100%
- done_unaided
Evidence
- outcome success · verdict partial
- the final answer cited this site
- site-guided navigation 100%
- 2xx rate 100%
- done_unaided
Evidence
- outcome success · verdict full
- the final answer cited this site
- site-guided navigation 0%
- 2xx rate 100%
- done_big_detour
Evidence
- outcome success · verdict partial
- the final answer cited this site
- site-guided navigation 100%
- 2xx rate 100%
- done_unaided
WebMCP — what the site declares about itself
navigator.modelContext was not found on this page. Not adopted yet.
Put the content in the first HTML and add llms.txt first; then declare the tasks that failed above as tools.
Open it yourself with AOO Lens →Act-stage check (nothing submitted)
Checks whether an agent could fill in the forms and press the buttons, up to the point of pressing. No form was submitted, nothing added to a cart, nothing paid. Report only; not scored.
Per-task results
| Task | Verdict | Own-site share | Request success | Followed guidance | Cited own site | |
|---|---|---|---|---|---|---|
| fees & rates | Full | 100% | 100% | 50% | Yes | |
| am I eligible | Full | 100% | 100% | 0% | Yes | |
| get support | Partial | 100% | 100% | 100% | Yes | |
| find a branch | Partial | 100% | 100% | 100% | Yes | |
| create an account | Full | 100% | 67% | 67% | Yes | |
| refund policy | Partial | 100% | 100% | 100% | Yes | |
| find a document | Partial | 100% | 100% | 100% | Yes | |
| contact a human | Partial | 100% | 100% | 100% | Yes | |
| latest notice | Full | 100% | 100% | 0% | Yes | |
| compare two options | Partial | 100% | 100% | 100% | Yes |
About this report
- Measured
- 9/25/2026, 11:56:22 PM GMT+9
- Engine
- Gemini · gemini-2.5-flash · HTTP
This is what AI agents could do on the site at the time above, measured by actually using it. It is not a verdict on the site or the company, and the result can change when the site does.