uber.com

scanned 9/11/2026, 3:16:07 AM · took 133s · OtherGemini · gemini-2.5-flash · HTTP · Target uber.comA measurement at one moment, not a verdict · Methodology
74/ 100
BCompetitive

AI agents can access Uber.com and consistently cite its own sources, but aggressive rate limiting and missing agent-specific files force them to rely on external search, resulting in partial failures for key tasks.

The one fix worth most right nowGet the fix files →

Publish llms.txt+774 → 81

All of them together: 95 (A)

Projected from the audit record. After fixing, re-run the task or re-measure to confirm.

Agents successfully accessed the homepage and consistently cited Uber's own URLs across all tasks, achieving a 100% own-source rate. However, the overall task success rate was only 40%, with six out of ten intents resulting in partial success. The site returned HTTP 429 (Too Many Requests) errors for standard discovery files like sitemap.xml and robots.txt, indicating bot protection mechanisms are hindering automated exploration. Furthermore, the absence of an llms.txt file meant agents lacked direct guidance, forcing them to guess URLs or rely on external search bridges for tasks like getting started, contacting support, and comparing options. Consequently, agents encountered errors and failed to retrieve complete information for critical user intents such as pricing, policies, and locations.

What works

What to fix

 

For each item: its current state, why it matters, how to fix it and how to check. The same content comes as files you can hand straight to whoever does the work.

Putting the items together…

Fix files

Files generated from this audit. Paste them in, or hand them to a coding agent. Have someone review them before they go live.

Building the fix files…

Detailed results

The results behind the score, and the measurement record.

Discovery
8/20
Access
26/30
Navigation
27/30
Completion
13/20
HTTPREDIRECT

Evidence

  • homepage HTTP 200
  • redirect hops: 2
ROBOTSBOT

Evidence

  • no bot blocking observed
  • /robots.txt absent
  • First byte after 230ms
LLMS.TXTSITEMAPROBOTS

Evidence

  • /llms.txt — absent (HTTP 404)
  • /llms-full.txt — absent (HTTP 429)
  • /sitemap.xml — absent (HTTP 429)
  • /sitemap-index.xml — absent (HTTP 429)
  • /sitemap_index.xml — absent (HTTP 429)
  • /robots.txt — absent (HTTP 429)
HTMLSSR

Evidence

  • 135 links in the raw HTML
PRICINGPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 33%
  • 2xx rate 67%
  • done_big_detour
SIGNUPFULL

Evidence

  • outcome success · verdict full
  • the final answer cited this site
  • site-guided navigation 33%
  • 2xx rate 100%
  • done_big_detour
API-DOCSFULL

Evidence

  • outcome success · verdict full
  • the final answer cited this site
  • site-guided navigation 67%
  • 2xx rate 100%
  • done_big_detour
GET-STARTEDFULL

Evidence

  • outcome success · verdict full
  • the final answer cited this site
  • site-guided navigation 0%
  • 2xx rate 100%
  • done_big_detour
SUPPORTPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 33%
  • 2xx rate 67%
  • done_big_detour
CONTACTFULL

Evidence

  • outcome success · verdict full
  • the final answer cited this site
  • site-guided navigation 0%
  • 2xx rate 50%
  • done_big_detour
LOCATIONSPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 50%
  • 2xx rate 100%
  • done_big_detour
POLICYPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 67%
  • 2xx rate 100%
  • done_big_detour
LATESTPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 50%
  • 2xx rate 100%
  • done_unaided
COMPAREPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 0%
  • 2xx rate 100%
  • done_big_detour

WebMCP — what the site declares about itself

Not checked

This audit ran with the WebMCP check switched off. That does not mean there are no tools — it means we did not look. Turn on "Check WebMCP" when re-auditing.

Act-stage check (nothing submitted)

Checks whether an agent could fill in the forms and press the buttons, up to the point of pressing. No form was submitted, nothing added to a cart, nothing paid. Report only; not scored.

The act stage was not checked in this audit.

Per-task results

TaskVerdictOwn-site shareRequest successFollowed guidanceCited own site
find pricingPartial100%67%33%Yes
create an accountFull100%100%33%Yes
find apiFull100%100%67%Yes
get startedFull100%100%0%Yes
get supportPartial100%67%33%Yes
contact a humanFull100%50%0%Yes
find a branchPartial100%100%50%Yes
refund policyPartial100%100%67%Yes
latest noticePartial100%100%50%Yes
compare two optionsPartial100%100%0%Yes

About this report

Measured
9/11/2026, 3:16:07 AM GMT+9
Engine
Gemini · gemini-2.5-flash · HTTP

This is what AI agents could do on the site at the time above, measured by actually using it. It is not a verdict on the site or the company, and the result can change when the site does.

Methodology →About AOO-Bot and opting out →

Open the full report

Free, no account. Leave your details and the evidence for each task, the findings, the recommendations and PDF export open right away.

Diagnosinguber.com

By opening the report you agree to the Terms of Service.