clevelandclinic.org

scanned 9/10/2026, 10:07:19 PM · took 168s · HealthcareGemini · gemini-2.5-flash · HTTP · Target clevelandclinic.orgA measurement at one moment, not a verdict · Methodology

86/ 100

CFair

While AI agents can access the site and read its foundational files, they fail to fully complete 90% of user tasks due to missing information and broken pathways.

The one fix worth most right nowGet the fix files →

Reduce redirects+286 → 88

All of them together: 92 (C)

Projected from the audit record. After fixing, re-run the task or re-measure to confirm.

AI agents successfully accessed the site without being blocked and utilized standard files like llms.txt and sitemap.xml. However, the overall task success rate was extremely low at 10%, with only the eligibility task achieving full success. Agents encountered significant reliability issues, frequently hitting 404 errors or dead ends when looking for fees, policies, latest news, and career information. For fees and careers specifically, the site failed to provide native pathways, forcing agents to rely on external search engines and third-party sources rather than the clinic's own content.

What works

The site does not block AI agents and successfully serves foundational files including llms.txt, sitemap.xml, and robots.txt.
Agents successfully discovered on-site content natively for 8 out of 10 intents.
The eligibility task was fully successful, with agents finding and citing the site's own URLs without friction.

What to fix

For each item: its current state, why it matters, how to fix it and how to check. The same content comes as files you can hand straight to whoever does the work.

Putting the items together…

Fix files

Files generated from this audit. Paste them in, or hand them to a coding agent. Have someone review them before they go live.

Building the fix files…

Detailed results

The results behind the score, and the measurement record.

Discovery

19/20

Access

24/30

Navigation

30/30

Completion

13/20

1.Can an agent get into the site at all?90/100

HTTPREDIRECT

Evidence

homepage HTTP 200
redirect hops: 2

2.Does the site let agents through rather than block them?70/100

ROBOTSBOT

Evidence

robots.txt contains Disallow rules
First byte after 257ms

3.Does it publish machine-readable guidance?100/100

LLMS.TXTSITEMAPROBOTS

Evidence

/llms.txt — present
/llms-full.txt — absent (HTTP 404)
/sitemap.xml — present
/sitemap-index.xml — absent (HTTP 404)
/sitemap_index.xml — absent (HTTP 404)
/robots.txt — present

4.Is the raw HTML readable without running JavaScript?100/100

HTMLSSR

Evidence

237 links in the raw HTML

5.Does the site explain how to book or visit?68/100

BOOKINGPARTIAL

Evidence

outcome success · verdict partial
the final answer cited this site
site-guided navigation 67%
2xx rate 100%
done_unaided

6.Can an agent find branch or store locations?75/100

LOCATIONSPARTIAL

Evidence

outcome success · verdict partial
the final answer cited this site
site-guided navigation 100%
2xx rate 100%
done_unaided

7.Does the site state its fees or rates as numbers?23/100

FEESFAILED

Evidence

outcome success · verdict failed
the final answer cited no URL from this site
site-guided navigation 25%
2xx rate 25%
done_small_detour

8.Does the site guide an agent to support?75/100

SUPPORTPARTIAL

Evidence

outcome success · verdict partial
the final answer cited this site
site-guided navigation 100%
2xx rate 100%
done_unaided

9.Can an agent check who is eligible?100/100

ELIGIBILITYFULL

Evidence

outcome success · verdict full
the final answer cited this site
site-guided navigation 100%
2xx rate 100%
done_unaided

10.Can an agent reach a human contact?75/100

CONTACTPARTIAL

Evidence

outcome success · verdict partial
the final answer cited this site
site-guided navigation 100%
2xx rate 100%
done_unaided

11.Does it state the refund or cancellation rule with a deadline?65/100

POLICYPARTIAL

Evidence

outcome success · verdict partial
the final answer cited this site
site-guided navigation 67%
2xx rate 67%
done_unaided

12.Can an agent reach the actual document file?75/100

DOCSPARTIAL

Evidence

outcome success · verdict partial
the final answer cited this site
site-guided navigation 100%
2xx rate 100%
done_unaided

13.Can an agent reach the latest notice, with its date?65/100

LATESTPARTIAL

Evidence

outcome success · verdict partial
the final answer cited this site
site-guided navigation 67%
2xx rate 67%
done_unaided

14.Can an agent reach the job openings?15/100

CAREERSFAILED

Evidence

outcome success · verdict failed
the final answer cited no URL from this site
site-guided navigation 0%
2xx rate 0%
done_small_detour

WebMCP — what the site declares about itself

Not checked

This audit ran with the WebMCP check switched off. That does not mean there are no tools — it means we did not look. Turn on "Check WebMCP" when re-auditing.

Act-stage check (nothing submitted)

Checks whether an agent could fill in the forms and press the buttons, up to the point of pressing. No form was submitted, nothing added to a cart, nothing paid. Report only; not scored.

The act stage was not checked in this audit.

Per-task results

Task	Verdict	Own-site share	Request success	Followed guidance	Cited own site
book an appointment	Partial	100%	100%	67%	Yes
find a branch	Partial	100%	100%	100%	Yes
fees & rates	Failed	100%	25%	25%	No
get support	Partial	100%	100%	100%	Yes
am I eligible	Full	67%	100%	100%	Yes
contact a human	Partial	100%	100%	100%	Yes
refund policy	Partial	100%	67%	67%	Yes
find a document	Partial	100%	100%	100%	Yes
latest notice	Partial	100%	67%	67%	Yes
open roles	Failed	0%	0%	0%	No

About this report

Measured: 9/10/2026, 10:07:19 PM GMT+9
Engine: Gemini · gemini-2.5-flash · HTTP

This is what AI agents could do on the site at the time above, measured by actually using it. It is not a verdict on the site or the company, and the result can change when the site does.

Methodology →About AOO-Bot and opting out →