wellsfargo.com

scanned 9/10/2026, 9:46:22 PM · took 152s · BankingGemini · gemini-2.5-flash · HTTP · Target wellsfargo.comA measurement at one moment, not a verdict · Methodology
79/ 100
BCompetitive

AI agents can access Wells Fargo reliably and succeed at core tasks, but struggle to find specific information like recent updates and locations without relying on external search.

The one fix worth most right nowGet the fix files →

Publish llms.txt+779 → 86 · grade B → A

All of them together: 95 (A)

Projected from the audit record. After fixing, re-run the task or re-measure to confirm.

Agents successfully accessed the Wells Fargo homepage without being blocked and found a healthy amount of internal links. They achieved a 50% full task success rate, performing well natively on core intents like eligibility, support, and signup. However, agents failed or only partially succeeded on half of the tasks, struggling specifically with locations, policies, and recent updates. The absence of standard navigational aids like sitemap.xml and llms.txt forced agents to rely on external search engines for certain queries. Notably, for the "latest" intent, agents failed entirely to cite Wells Fargo's own URLs, meaning users would receive third-party information instead of official updates.

What works

What to fix

 

For each item: its current state, why it matters, how to fix it and how to check. The same content comes as files you can hand straight to whoever does the work.

Putting the items together…

Fix files

Files generated from this audit. Paste them in, or hand them to a coding agent. Have someone review them before they go live.

Building the fix files…

Detailed results

The results behind the score, and the measurement record.

Discovery
9/20
Access
24/30
Navigation
30/30
Completion
16/20
HTTPREDIRECT

Evidence

  • homepage HTTP 200
  • redirect hops: 1
ROBOTSBOT

Evidence

  • robots.txt contains Disallow rules
  • First byte after 375ms
LLMS.TXTSITEMAPROBOTS

Evidence

  • /llms.txt — absent (HTTP 404)
  • /llms-full.txt — absent (HTTP 404)
  • /sitemap.xml — absent (HTTP 404)
  • /sitemap-index.xml — absent (HTTP 404)
  • /sitemap_index.xml — absent (HTTP 404)
  • /robots.txt — present
HTMLSSR

Evidence

  • 184 links in the raw HTML
FEESFULL

Evidence

  • outcome success · verdict full
  • the final answer cited this site
  • site-guided navigation 60%
  • 2xx rate 100%
  • done_big_detour
ELIGIBILITYFULL

Evidence

  • outcome success · verdict full
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided
SUPPORTFULL

Evidence

  • outcome success · verdict full
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided
LOCATIONSPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 0%
  • 2xx rate 100%
  • done_big_detour
SIGNUPFULL

Evidence

  • outcome success · verdict full
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided
POLICYPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided
DOCSPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided
CONTACTFULL

Evidence

  • outcome success · verdict full
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided
LATESTFAILED

Evidence

  • outcome success · verdict failed
  • the final answer cited no URL from this site
  • site-guided navigation 20%
  • 2xx rate 100%
  • done_big_detour
COMPAREPARTIAL

Evidence

  • outcome success · verdict partial
  • the final answer cited this site
  • site-guided navigation 100%
  • 2xx rate 100%
  • done_unaided

WebMCP — what the site declares about itself

Not checked

This audit ran with the WebMCP check switched off. That does not mean there are no tools — it means we did not look. Turn on "Check WebMCP" when re-auditing.

Act-stage check (nothing submitted)

Checks whether an agent could fill in the forms and press the buttons, up to the point of pressing. No form was submitted, nothing added to a cart, nothing paid. Report only; not scored.

The act stage was not checked in this audit.

Per-task results

TaskVerdictOwn-site shareRequest successFollowed guidanceCited own site
fees & ratesFull100%100%60%Yes
am I eligibleFull100%100%100%Yes
get supportFull100%100%100%Yes
find a branchPartial100%100%0%Yes
create an accountFull100%100%100%Yes
refund policyPartial100%100%100%Yes
find a documentPartial100%100%100%Yes
contact a humanFull100%100%100%Yes
latest noticeFailed0%100%20%No
compare two optionsPartial100%100%100%Yes

About this report

Measured
9/10/2026, 9:46:22 PM GMT+9
Engine
Gemini · gemini-2.5-flash · HTTP

This is what AI agents could do on the site at the time above, measured by actually using it. It is not a verdict on the site or the company, and the result can change when the site does.

Methodology →About AOO-Bot and opting out →

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Diagnosingwellsfargo.com

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