visa.com

scanned 9/10/2026, 9:49:41 PM · took 131s · CardsGemini · gemini-2.5-flash · HTTP · Target visa.comA measurement at one moment, not a verdict · Methodology

59/ 100

CFair

AI agents can access Visa.com but fail to navigate it natively, relying entirely on external search to find basic information.

The one fix worth most right nowGet the fix files →

Put the main links in the raw HTML+1359 → 72 · grade C → B

All of them together: 94 (A)

Projected from the audit record. After fixing, re-run the task or re-measure to confirm.

Agents successfully load the homepage without being blocked, but they immediately stall due to the absence of standard navigational files like /llms.txt and /sitemap.xml. With only 9 links available in the raw HTML of the homepage, agents are forced to rely on external search engines to find specific pages for all 10 tested intents. This heavy reliance on external bridges leads to a low 40% task success rate, with agents failing completely to find accurate information for fees, policies, and locations. The near-zero link following rate (2%) indicates that the site's internal linking structure is largely opaque to automated systems.

What works

The site does not actively block AI agents, returning a successful HTTP 200 status on the homepage.
When agents do find the right pages via external search, they successfully cite the site's own URLs for 80% of the tasks.
Tasks related to eligibility, support, signup, and comparisons were fully successful.

What to fix

For each item: its current state, why it matters, how to fix it and how to check. The same content comes as files you can hand straight to whoever does the work.

Putting the items together…

Fix files

Files generated from this audit. Paste them in, or hand them to a coding agent. Have someone review them before they go live.

Building the fix files…

Detailed results

The results behind the score, and the measurement record.

Discovery

4/20

Access

26/30

Navigation

17/30

Completion

12/20

1.Can an agent get into the site at all?90/100

HTTPREDIRECT

Evidence

homepage HTTP 200
redirect hops: 2

2.Does the site let agents through rather than block them?80/100

ROBOTSBOT

Evidence

no bot blocking observed
/robots.txt absent
First byte after 270ms

3.Does it publish machine-readable guidance?0/100

LLMS.TXTSITEMAPROBOTS

Evidence

/llms.txt — absent (HTTP 404)
/llms-full.txt — absent (HTTP 404)
/sitemap.xml — absent (HTTP 404)
/sitemap-index.xml — absent (HTTP 404)
/sitemap_index.xml — absent (HTTP 404)
/robots.txt — absent (HTTP 404)

4.Is the raw HTML readable without running JavaScript?55/100

HTMLSSR

Evidence

9 links in the raw HTML

5.Does the site state its fees or rates as numbers?25/100

FEESFAILED

Evidence

outcome success · verdict failed
the final answer cited no URL from this site
site-guided navigation 0%
2xx rate 100%
done_big_detour

6.Can an agent check who is eligible?80/100

ELIGIBILITYFULL

Evidence

outcome success · verdict full
the final answer cited this site
site-guided navigation 0%
2xx rate 100%
done_big_detour

7.Does the site guide an agent to support?80/100

SUPPORTFULL

Evidence

outcome success · verdict full
the final answer cited this site
site-guided navigation 0%
2xx rate 100%
done_big_detour

8.Can an agent find branch or store locations?45/100

LOCATIONSFAILED

Evidence

outcome success · verdict failed
the final answer cited this site
site-guided navigation 0%
2xx rate 0%
done_small_detour

9.Does the site guide an agent through signing up?80/100

SIGNUPFULL

Evidence

outcome success · verdict full
the final answer cited this site
site-guided navigation 0%
2xx rate 100%
done_big_detour

10.Does it state the refund or cancellation rule with a deadline?25/100

POLICYFAILED

Evidence

outcome success · verdict failed
the final answer cited no URL from this site
site-guided navigation 0%
2xx rate 100%
done_big_detour

11.Can an agent reach the actual document file?55/100

DOCSPARTIAL

Evidence

outcome success · verdict partial
the final answer cited this site
site-guided navigation 0%
2xx rate 100%
done_big_detour

12.Can an agent reach a human contact?55/100

CONTACTPARTIAL

Evidence

outcome success · verdict partial
the final answer cited this site
site-guided navigation 0%
2xx rate 100%
done_big_detour

13.Can an agent reach the latest notice, with its date?55/100

LATESTPARTIAL

Evidence

outcome success · verdict partial
the final answer cited this site
site-guided navigation 0%
2xx rate 100%
done_big_detour

14.Can an agent compare two plans or products?82/100

COMPAREFULL

Evidence

outcome success · verdict full
the final answer cited this site
site-guided navigation 20%
2xx rate 75%
done_big_detour

WebMCP — what the site declares about itself

Not checked

This audit ran with the WebMCP check switched off. That does not mean there are no tools — it means we did not look. Turn on "Check WebMCP" when re-auditing.

Act-stage check (nothing submitted)

Checks whether an agent could fill in the forms and press the buttons, up to the point of pressing. No form was submitted, nothing added to a cart, nothing paid. Report only; not scored.

The act stage was not checked in this audit.

Per-task results

Task	Verdict	Own-site share	Request success	Followed guidance	Cited own site
fees & rates	Failed	0%	100%	0%	No
am I eligible	Full	100%	100%	0%	Yes
get support	Full	100%	100%	0%	Yes
find a branch	Failed	0%	0%	0%	Yes
create an account	Full	50%	100%	0%	Yes
refund policy	Failed	0%	100%	0%	No
find a document	Partial	50%	100%	0%	Yes
contact a human	Partial	100%	100%	0%	Yes
latest notice	Partial	100%	100%	0%	Yes
compare two options	Full	40%	75%	20%	Yes

About this report

Measured: 9/10/2026, 9:49:41 PM GMT+9
Engine: Gemini · gemini-2.5-flash · HTTP

This is what AI agents could do on the site at the time above, measured by actually using it. It is not a verdict on the site or the company, and the result can change when the site does.

Methodology →About AOO-Bot and opting out →